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Don’t Waste: The Future of Hospitality

New report available to help businesses navigate industry-wide skills challenges and protect the future of our sector

The growing labour shortage is threatening the future of this vibrant industry. At any one time there are 100,000 hospitality vacancies, which can be partly attributed to outdated perceptions of the industry and it being seen as a “stop gap”.

This lack of understanding about what careers in hospitality can offer in terms of progression, satisfaction and reward, has resulted in a number of barriers preventing new talent from entering the industry.

To help hospitality businesses maximise recruitment and retention opportunities available and attract the next generation of hospitality stars, HIT Training has developed the report Don’t Waste: The Future of Hospitality.

The report offers in-depth research and insight into the current challenges faced by the sector, along with practical tips and advice from hospitality leaders on how businesses can attract different talent pools to future-proof the sector.


To download your copy of the report, please provide the following information:


News & Blog

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We’re safely continuing our training through November and beyond

At HIT Training, we’re doing everything we can to make sure that not a single learner misses out on their training and qualifications due to lockdown. ...

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Managing stress levels in the midst of a global pandemic

Who can honestly hold their hand up and say that they are not feeling some type of stress in their life at the moment? ...

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What we can learn from the industry about infection control

Working effectively and safely in light of COVID-19 has become everyone’s number one concern and a huge responsibility for employers in the industry. ...

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Time to open up about mental health during COVID-19

Whilst COVID-19 is a physical health crisis at its core, the impact of the pandemic plants the seeds to create a large-scale mental health crisis. ...

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Vacherin’s Nick Smith crowned winner of the Craft Guild of Chefs National Chef of the Year

In what has been described as the toughest National Chef of the Year event in the competition’s 48-year history, Nick Smith, head chef at Vacherin has been crowned as the winner in a tense virtual awards ceremony. ...

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Apprentices make history after completing the UK’s first ever Brewer Apprenticeship

The very first apprentices have now completed the pioneering Level 4 Brewer Apprenticeship, making them the highest qualified apprentices in the UK brewing sector. ...

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A listening ear makes all the difference: World Suicide Prevention Day

Every year, suicide is among the top 20 leading causes of death for people of all ages. ...

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National Apprenticeship Awards 2020 - open for entries!

Calling all apprentices, employers, and individuals who champion apprenticeships... the National Apprenticeship Awards 2020 are now open for entries! ...

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Preparing your apprentices for the post-pandemic future

We’ve adapted our learning offer to enrich all apprentices with the skills needed to prepare them and your business for the post-COVID-19 future. ...

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Supporting employers during the economic recovery

Last week the Chancellor of the Exchequer’s statement included a range of measures aimed at supporting jobs, backed by £3.7 billion of public funding. ...

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It was great speaking to our account manager, Catherine, this afternoon and great to hear that HIT are being so supportive with our apprentices, I found the call very positive in a time of crisis, so thank you.

The Learner’s leaflet is great and being sent out to Apprentices and Line Managers following our communication last week providing a great follow up.

Jonathan Foot - Head of Apprenticeships, Compass Group

McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

HIT Training has provided such an incredible support to us during lockdown, with regular webinar invitations, videocalls and engagement solutions. Our business focus shifted to learning and development and we managed to enrol 3 times more apprentices on training programmes than before!

Anastasia Talatzidou -L&D Manager, Gaucho


Over 450 training staff operating from 30 offices countrywide



With a strong local focus, HIT Training offers coverage throughout the nation. Our skilled trainers and training consultants are based in every county of England.

You can apply for a training programme with HIT at any time whether for current staff or looking for new team members. Or if you just need someone to talk to, we’re always pleased to hear from you.

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