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Tom Armstrong – Head Chef and General Manager, The Old Mill Inn, Cumbria

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When Tom Armstrong started working at The Old Mill Inn as a kitchen porter, he had no idea how quickly he would progress to be head chef and general manager.

Tom’s impressive career path is largely down to a combination of his own determination to succeed and the progression opportunities that relevant, professionally recognised qualifications can bring.  Not only has he been able to climb the career ladder in a relatively short space of time, but his employers also benefit from his increased industry skills and knowledge.

Tom started his career as a kitchen porter at The Old Mill Inn, a family run inn with lounge bar and restaurant, set in the picturesque farming village of Dearham. As Tom progressed to Commis Chef, he decided to take the opportunity to expand his skills further by completing the Intermediate Professional Cookery Apprenticeship. “It was a great chance for me to learn on the job,” explained Tom. “My employer was very positive about my development and wanted me to succeed in my new role as a chef.” Once Tom had completed the level 2, he went on to complete the Level 3 Advanced Professional Cookery Apprenticeship with the continued support of his dedicated trainer, Martin Black and his employer Howard Mothersill.

"Tom is always so enthusiastic about learning new skills in the kitchen and taking on new responsibilities,” said Howard Mothershill – landlord of the Old Mill Inn. “After completion of his qualifi​cations he really deserved the promotions he received as he was so capable of doing so much more. He excelled himself and his dedication and work ethic are second to none.”

Tom has recently started his Level 4 Apprenticeship in Hospitality Management to coincide with his new role as general manager of The Old Mill Inn. Speaking about the qualifications, Tom commented, “Apprenticeships are an amazing route to take if you are thinking about a career as a chef. My trainer visited me in the workplace so it was really relevant and tailored to the needs of our business. I cannot thank Martin and Howard enough for all the direction, encouragement and support they provided.”

“I cannot recommend HIT Training enough,” continued Tom. “They are specialists in the industry and they have been incredibly supportive throughout my career journey. My apprenticeships not only gave me the qualifications to progress in my career, but they really boosted my confidence and gave me an amazing chance to develop my long term career prospects.”

HIT Training Trainer, Martin Black said, “Tom has been an outstanding apprentice. To go from very little experience to running a hotel whilst continuously completing training to enhance his own skills and knowledge is testimony to his hard work and dedication. I have seen first-hand the continuous enthusiasm for learning and the impact this has had on the business”.


It was great speaking to our account manager, Catherine, this afternoon and great to hear that HIT are being so supportive with our apprentices, I found the call very positive in a time of crisis, so thank you.

The Learner’s leaflet is great and being sent out to Apprentices and Line Managers following our communication last week providing a great follow up.

Jonathan Foot - Head of Apprenticeships, Compass Group

McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

HIT Training has provided such an incredible support to us during lockdown, with regular webinar invitations, videocalls and engagement solutions. Our business focus shifted to learning and development and we managed to enrol 3 times more apprentices on training programmes than before!

Anastasia Talatzidou -L&D Manager, Gaucho


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