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About us

HIT Training is the leading specialist training and apprenticeship provider for the UK’s hospitality and catering industry.

At HIT Training we have a positive vision of what apprenticeships can do: improve individual's skills and therefore their life chances; make businesses more efficient; and boost the economy. People are at the centre of everything we do; that goes for our own staff as well as those we serve. We take pride in helping people become the best they can be.

Founded by a small group of directors who had successfully established and developed the major training provider ‘Hospitality Plus’, HIT offers hotel and catering apprenticeships across all sectors – not just chefs, bar staff and waiters, but in sales and marketing roles, banqueting and conferencing, events, functions and outside catering.

Our unparalleled industry experience means that we understand the needs of both the employer and the learner. Each of our trainer-assessors has worked in the industry so has valuable practical experience, local knowledge and an understanding of what learners and employers need to forge a life-enhancing, or business-boosting relationship.

With a strong local focus, HIT offers hotel and catering apprenticeships at all levels and in all sectors. Since 2006 we have supported 100,000 learners at over 22,000 employer sites across the country. We hold two Grade 2 ‘Good’ OFSTED inspections.

More than 70% of HIT apprentices complete their apprenticeships and obtain either a BTEC or City & Guilds diploma.

Our aims are simple:

  • to help employers increase the effectiveness and profitability of their staff
  • to develop learners' personal, economic and social status 
  • to enhance the level of service given to customers and clients. 

This is reflected in the success of our learners and the quantifiable improvements and benefits for their employers. Well trained, competent staff are a valuable asset and can help a business perform well by delivering improved efficiency, better customer service and reduced staff turnover.

We take pride in helping people become the best they can be. We always remember that the hospitality industry is a team environment, and the team is only as good as its weakest member. With that in mind, the benefits of training are clear - no one role is more important than another.

Who We Are - Key People at HIT

Jill
Jill Whittaker FCA
Managing Director

John Hyde CBE
Executive Chairman

Mike Worley
Operations Director
 

News & Events

Upcoming events and the latest news from HIT & our apprentices and learners.

Success Stories

Inspirational training helps you on the road to success - develop while you earn.

Prospectus

Need all the info? Download or order a copy of the 2017 prospectus here.

Testimonials

McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

We chose HIT as our training provider not only because of their specialist knowledge of the hospitality industry, but also because of their genuine passion for our brand and their understanding of our company culture. We believe that they can deliver our training to a very high standard whilst passing on our company ethos and values. Their attention to detail is second to none.

Charlotte Thoms, Talent Manager, Jamie Oliver Restaurant Group

There is a shortage of skilled chefs within in our industry at present and any organisation that truly believes in the value of training and development of bright future stars will enable themselves to be in a strong position for the years ahead. Investing in smart training and development is at the heart of what we do within WSH, so it has been refreshing to work alongside HIT within our Baxterstorey Chef Academy. 

Rik Razza - Head of Chef Development, BaxterStorey

CONTACT AN OFFICE NEAR YOU

Over 400 training staff operating from 35 offices countrywide

• OPERATING NATIONALLY

• DELIVERING LOCALLY

With a strong local focus, HIT Training offers coverage throughout the nation. Our skilled trainers and training consultants are based in every county of England.

You can apply for a training programme with HIT at any time whether for current staff or looking for new team members. Or if you just need someone to talk to, we’re always pleased to hear from you.

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