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Customer Service

Apprentice Customer Service Advisor

Speedy Freight
Surrey

About the vacancy

<p>While working for Speedy Freight, you will be working as an apprentice customer service advisor and completing your Level 2 Customer Service Apprenticeship qualification. </p><p>Your day to day duties may include, but are not limited to; </p><p><ul><li>Managing depot messages</li><li>General administrative duties. </li><li>Will involve some traffic planning. </li><li>Ensuring customers are informed of late or delayed deliveries using the relevant contact method (automated electronic, email and telephone)</li><li>Experience of busy office environment essential.</li><li>Good attention to detail.</li><li>Experience in effectively communicating internally and externally</li><li>Organisational skills</li><li>Excellent telephone manner and customer service skills adaptable and flexible in approach to work</li><li>Proficiency in Word and Excel</li></ul></p>

Salary (p/w)£210.00
Start date29/01/2021
Closes in 3 days
Reference: 115302
Qualifications required: 

There are no industry specific qualifications required prior to starting the apprenticeship.

Personal qualities: 
<ul><li>Punctuality, </li><li>Reliability. </li></ul>
Things to consider: 
Skills required: 
<ul><li>Good attention to detail, </li><li>Effective and clear communication skills, </li><li>Good telephone manner (polite), </li><li>Strong organisational skills. </li></ul>
Future prospects: 
Upon successful completion of the apprenticeship programme there may be the opportunity for full time employment as a Customer Service Advisor or Traffic Planner.

Apply now

Apprentice Customer Service Advisor

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