Aimed at:
Any employees engaged in written communication who need to refine their skills.
Course Outline:
Clear and effective communication rests on being able to plan your communication around an understanding of your audience’s needs, emphasising the message and setting the right tone. This practical course offers grammatical and spelling tips and explains how to write and format clear, effective letters, e-mails and reports.
Course Content:
- Business communication rules and knowing your audience
- Structuring your document
- Using the correct tone
- Apostrophes
- Writing numbers
- Spelling tips
- Good verbal communication skills
- Formatting your document
Duration:
- 1 day
Number of Delegates:
- Min/max: 4-15
