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HIT Heroes Apprentice and Employer of the Year 2020 Announced

Posted on 17 December, 2020


The best of HIT Training’s apprentices and apprenticeship employers were today celebrated in a unique online celebration event championing all the 2020 HIT Heroes Award Winners.

Also revealed were the winners of the all-important top apprenticeship superheroes: HIT Heroes Apprentice and Employer of the Year 2020!

After a competitive public vote, the live awards premier crowned RNLI’s Gabriel-Razvan Petcu as the ultimate HIT Hero Apprentice of the Year 2020 – stealing an overwhelming volume of the apprentice votes.

Accepting his award, Gabriel said: “I’ve been supported by a group of amazing people at both HIT Training and the RNLI. This wouldn’t have been possible without the millions I’ve questions that I’ve asked and the millions of answers I’ve received! I’m really, really happy and speechless!”



Beating off stiff competition, specialists in late night entertainment and bar venues, The Deltic Group, soared to the top with their inspirational apprenticeship programme, achieving the highest number of public votes and taking the prize of HIT Hero Employer of the Year 2020.

Ollie Jordan, Learning and Development Manager for The Deltic Group, said: “We’re thrilled to win this award! We’ve obviously seen a good progression of students through our programmes progressing into management positions. With the hospitality sector a little bit up in the air at the moment, this gives us some pride and joy in our programme after a particularly bad year.”



The HIT Heroes Awards recognise the important role apprenticeships play in empowering people within the hospitality industry and tackling the skills shortage.

You can catch-up with the comic book themed HIT Heroes 2020 Award Winners Celebration Event Premiere on-demand through HIT Training’s Facebook or YouTube channel.

The awards showcase the diverse range of apprenticeships in hospitality, with a number of different categories to enter, and celebrates apprentices’ individual development and drive to become the hospitality leaders and stars of the future.

Applications for the 2021 HIT Heroes Awards will open in the New Year! In the meantime, read our 2020 winners’ stories in our HIT Heroes Hall of Fame.


It was great speaking to our account manager, Catherine, this afternoon and great to hear that HIT are being so supportive with our apprentices, I found the call very positive in a time of crisis, so thank you.

The Learner’s leaflet is great and being sent out to Apprentices and Line Managers following our communication last week providing a great follow up.

Jonathan Foot - Head of Apprenticeships, Compass Group

McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

HIT Training has provided such an incredible support to us during lockdown, with regular webinar invitations, videocalls and engagement solutions. Our business focus shifted to learning and development and we managed to enrol 3 times more apprentices on training programmes than before!

Anastasia Talatzidou -L&D Manager, Gaucho


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