You are here

HIT Training and BII collaborate on a series of Ready to Reopen webinars

Posted on 5 March, 2021


With pubs, restaurants and other licensed retail venues poised to reopen, HIT Training and the BII are launching a free series of Ready to Reopen webinars to help UK operators prepare for the big reopening.

Set over five days, the hour-long webinars will explore all aspects of a successful reopening, with industry experts and successful operators sharing their thoughts, plans and top tips.

Each session addresses a different area of reopening, from ensuring your staff are feeling confident to deliver in a safe and hospitable environment, to ensuring that front and back of house are as prepared as possible to welcome customers once again.

All five webinars will be recorded, so you can watch them live, catch up with them at a time to suit you, or even share them with your teams.

To find out more and register for any or all of the sessions, please visit: Ready-to-Reopen Webinars!

More information and links to register for each session are below:

22nd March at 11am – Welcoming back your team

In this webinar we’ll run through all the things you need to consider when welcoming your team back to work after an extended period of time at home. 

Register Now

23rd March at 11am – Making a new first impression

We’ll be looking at your second chance to make a good first impression to your existing and potential new customers in our second webinar of the series.

Register Now

24th March at 11am – Prepping your kitchen

In this webinar, we’ll share practical advice to prepare your kitchen, chefs and menu for a successful service after either a period of shutdown or operating as a takeaway. 

Register Now

25th March at 11am – Refreshing your bar and cellar

During this session, we’ll be sharing ways for you to get your set-up flushed, cleansed, restocked and ready for action!

Register Now

26th March at 11am– Accommodating guests

Our final webinar will offer a reopening toolkit for establishments with accommodation and rentable rooms, aimed at helping you maintain atmosphere amid COVID restrictions. 

Register Now


It was great speaking to our account manager, Catherine, this afternoon and great to hear that HIT are being so supportive with our apprentices, I found the call very positive in a time of crisis, so thank you.

The Learner’s leaflet is great and being sent out to Apprentices and Line Managers following our communication last week providing a great follow up.

Jonathan Foot - Head of Apprenticeships, Compass Group

McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

HIT Training has provided such an incredible support to us during lockdown, with regular webinar invitations, videocalls and engagement solutions. Our business focus shifted to learning and development and we managed to enrol 3 times more apprentices on training programmes than before!

Anastasia Talatzidou -L&D Manager, Gaucho


Over 450 training staff operating from 30 offices countrywide



With a strong local focus, HIT Training offers coverage throughout the nation. Our skilled trainers and training consultants are based in every county of England.

You can apply for a training programme with HIT at any time whether for current staff or looking for new team members. Or if you just need someone to talk to, we’re always pleased to hear from you.

Find a local expert