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Level 3

Hospitality Supervisor Apprenticeship

This minimum 12-month apprenticeship consists of:

  • Functional Skills Maths (Level 2)
  • Functional Skills English (Level 2)
  • An independent end assessment

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.

They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts, so the ability to think on their feet is important. They typically work well under pressure delivering top-class customer service, and the ability to motivate a team is essential to their role.

The core set of supervisors’ skills and knowledge are the same regardless of the setting, but supervisors may specialise in specific functions or work across a variety of areas of the business reflecting the multifunctional nature of the industry.

Progression:

Progression from this apprenticeship could be into a hospitality management position.

Download Course Sheet

Entry requirements

An employer will determine their own entry requirements for an employee to commence this apprenticeship, but these general entry requirements apply; you have to be aged 16 years or over and must be working in the hospitality and catering sector for at least 30 hours a week. You also need to be a resident in England and not taking part in full-time education. To start on this apprenticeship it is expected that you will have worked in an operational role within the hospitality industry.

If you are not yet employed, HIT advertises apprenticeship vacancies with employers on the National Apprenticeship website. This is a free service and there are many apprenticeship opportunities available. You can find and apply for current Apprenticeship Vacancies here. 

You can also visit Hospitality Jobs UK, one of the UK's largest and fastest growing online recruitment advertising job boards, established specifically for the Hospitality, Catering and Leisure industries. Whether you are looking for a job in a pub, hotel, restaurant, leisure facility or cruise ship you can search through thousands of jobs and get expert career advice, help & tips.

How to apply

You can apply for this apprenticeship at any time of the year provided you meet the entry requirements.

Apply Now

Testimonials

It was great speaking to our account manager, Catherine, this afternoon and great to hear that HIT are being so supportive with our apprentices, I found the call very positive in a time of crisis, so thank you.

The Learner’s leaflet is great and being sent out to Apprentices and Line Managers following our communication last week providing a great follow up.

Jonathan Foot - Head of Apprenticeships, Compass Group

McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

HIT Training has provided such an incredible support to us during lockdown, with regular webinar invitations, videocalls and engagement solutions. Our business focus shifted to learning and development and we managed to enrol 3 times more apprentices on training programmes than before!
 

Anastasia Talatzidou -L&D Manager, Gaucho

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With a strong local focus, HIT Training offers coverage throughout the nation. Our skilled trainers and training consultants are based in every county of England.

You can apply for a training programme with HIT at any time whether for current staff or looking for new team members. Or if you just need someone to talk to, we’re always pleased to hear from you.

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