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Industry Collaboration Launches Talent Hub to Inspire and Retain Next Generation of Hospitality Professionals

Posted on 4 May, 2020


To inspire the next generation of hospitality professionals, a new Talent Hub has been launched by HIT Training with the aim of upskilling and engaging the younger generation in careers in hospitality.

Despite the current COVID-19 lockdown restrictions, recruitment and careers website, Get My First Job, has started to see an increase in students looking for career opportunities and apprenticeships in hospitality. To help the next generation become job-ready for when the industry reopens and to provide inspiration and advice on jobs in the sector, the Careers in Hospitality Talent Hub has been created in collaboration between HIT Training, Get My First Job, Hospitality Jobs UK and Flow Hospitality Training.

Candidates joining the Careers in Hospitality Talent Hub will gain access to a suite of different resources that will help to enhance their CVs. This includes a selection of free e-learning Level 1 courses on subjects such as food safety, health and safety and customer service, as well as job-specific courses for front and back of house job roles. Those who sign up will also have priority access to apply for hospitality apprenticeships and job vacancies as employers start looking to recruit again in the future and, for apprentices who have been made redundant, they can register for assistance in finding a new role and continuing their qualification.

Hospitality employers are also set to benefit from the Careers in Hospitality Talent Hub by having access to passionate hospitality hopefuls with an increased level of industry-specific knowledge – currently there are over 8,500 candidates on Get My First Job who have registered a strong interest in a career in hospitality. Get My First Job also provides an online face-to-face interview platform to support employers looking to fill positions now and in the future, whilst social distancing measures are in place.

Jill Whittaker, Managing Director of HIT Training – the leading specialist training and apprenticeship provider for the UK’s Hospitality, Hotel and Catering industry – said: “The hospitality industry offers a variety of rewarding and exciting career paths. We don’t want young people to become disengaged with the hospitality sector because of concerns over the Coronavirus impact on the industry – particularly as we’re seeing so many actively searching for career routes in the sector during this time.

“The Careers in Hospitality Talent Hub is a fantastic way for aspiring hospitality workers to begin learning their craft and preparing for their career path ahead. They’ll be able to strengthen their CVs and access free e-learning courses to gain the skills they need to give them an edge when the hospitality job market fully reopens.”

Hayley Kyle, Client Account Director at Flow Hospitality Training, said: “We are thrilled to be involved with our partners at HIT Training and be able to provide support in the form of e-learning modules, offering engaging and certificated online training as part of the Careers in Hospitality Talent Hub. We have been overwhelmed by the positive reactions of the hospitality industry during this crisis and look forward to engaging with the future generation of hospitality professionals.”

David Allison, CEO of Get My First Job, added: “At the start of the crisis we began to survey the young people accessing our services. An overwhelming 73% said they felt COVID-19 would affect the way they searched for their first role and when asked what support they really wanted to see, the most common response was information from or about employers.

“For those considering the hospitality sector as their chosen career, times are even more uncertain. But this project is exactly what young people are telling us they want to see. By collaborating with HIT Training, Hospitality Jobs UK and Flow Hospitality Training, we’re helping the next generation of hospitality recruits make the most of the time available to improve their employability skills and knowledge. It’s also about providing visibility of opportunities when they arise and, most importantly, reassurance from the sector that things will bounce back and that their individual energy and enthusiasm will once again be urgently needed by the sector.”

Dawn Redman, Founder & Director of Hospitality Jobs UK, commented: “Raising the profile of hospitality during this challenging time is absolutely essential and to show that, even through tough times, hospitality is still one of the biggest employers across the UK offering exciting opportunities and successful career paths.”

For more information on the Careers in Hospitality Talent Hub, please visit:

For employers looking to advertise their hospitality apprenticeships via the platform, please contact: HIT Training on 0800 093 5892 or email [email protected]


It was great speaking to our account manager, Catherine, this afternoon and great to hear that HIT are being so supportive with our apprentices, I found the call very positive in a time of crisis, so thank you.

The Learner’s leaflet is great and being sent out to Apprentices and Line Managers following our communication last week providing a great follow up.

Jonathan Foot - Head of Apprenticeships, Compass Group

McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

HIT Training has provided such an incredible support to us during lockdown, with regular webinar invitations, videocalls and engagement solutions. Our business focus shifted to learning and development and we managed to enrol 3 times more apprentices on training programmes than before!

Anastasia Talatzidou -L&D Manager, Gaucho


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