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Institute of Hospitality and HIT Training invest in the industry’s future

Posted on 16 January, 2019

The Institute of Hospitality and HIT Training

HIT Training and the Institute of Hospitality have formed a unique partnership that invests in the future careers of up to 9,000 hospitality apprentices.

Through the agreement, all of HIT Training’s existing hospitality apprentices and 2019 starters will automatically enrol into membership of the Institute of Hospitality, providing them with a valuable package of professional development benefits and support.

The apprentices will have instant access to Institute of Hospitality resources including a mentoring scheme to help them achieve their career goals; webinars, journals, management guides and e-newsletters to keep them informed; and networking and awards events to keep them motivated and engaged.

Alistair Sandall FIH, head of professional development, Institute of Hospitality, says: “It is well-documented that the UK hospitality industry faces recruitment and retention challenges. We also know that unfortunately some youngsters who do join our industry don’t stay long enough to build successful careers.

First impressions are critical. Millennials want to feel connected. If we can give starters the very best experience of our industry and its diverse opportunities; welcome them and provide a community and sense of belonging; then we stand a much better chance of creating a sustainable talent pipeline of future managers and leaders.

It is for this reason that we are delighted to be working with HIT Training and investing in their apprentices who have made hospitality their chosen career.”

Jill Whittaker FIH, Managing Director of HIT Training, adds: “Now is an exciting time to work in the hospitality industry and with so many job opportunities available, it’s essential that we encourage new talent into the industry and provide them with the right tools to help them enjoy a longstanding career. This partnership with Institute of Hospitality will ensure that the apprentices we work with have access to a wealth of learning resources, support and networking opportunities in addition to their apprenticeship. It also has added benefits for the apprentices' employers who are looking to standout in a competitive market place by offering their staff the best employment package possible.”


McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

We chose HIT as our training provider not only because of their specialist knowledge of the hospitality industry, but also because of their genuine passion for our brand and their understanding of our company culture. We believe that they can deliver our training to a very high standard whilst passing on our company ethos and values. Their attention to detail is second to none.

Charlotte Thoms, Talent Manager, Jamie Oliver Restaurant Group

There is a shortage of skilled chefs within in our industry at present and any organisation that truly believes in the value of training and development of bright future stars will enable themselves to be in a strong position for the years ahead. Investing in smart training and development is at the heart of what we do within WSH, so it has been refreshing to work alongside HIT within our Baxterstorey Chef Academy. 

Rik Razza - Head of Chef Development, BaxterStorey


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