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Thursday 28th February 2019

“What Next” for the hospitality, leisure and tourism sector?

UK and EU flags

A breakfast briefing hosted by The Springboard Charity.

The 29th March is now only a few weeks away, the pressures on our sector continue to grow through a volitle economic backdrop. A heavy reliance on EU nationals, all time low UK unemployment rates and competition with other sectors to attract the talent pool available means that “what next” for the sector to attract and retain talent in an everchanging market place is vital.

The 'What Next' Breakfast Briefing will be a platform for sharing best practice, develop forward thinking engagement models, explore innovation and use of technology, identify holistic models of staff engagement are required to sustain and grow our industry.

We will discuss:

  • How to engage with and maximize the use of co-production models between the public, private and third sector to better support business and routes to the talent pool available
  • How to best provide in work support, and work with a workforce that may experience more complex needs, alongside attracting our younger generation through engagement with education, and our business leaders of the future through the use of the apprenticeship levy.
  • How these approaches are needed as key ingredients for success.

This 'What Next' Breakfast Briefing will bring together a panel of experts to provide insight and lead a discussion to engage, drive and shape our collective thinking.

Expert panel announced so far:

Jill Whittaker / MD / HIT Training

Kate Nicholls / CEO / UKHospitality

Maria Stanford / People and Talent Director / WSH

Dan Grantham / Talent Attraction Manager / Yo! Sushi


Click here to register your attendance for this event



Thursday, 28th February 2019


08:30 — 10:30 GMT


Charlotte Street Hotel, 15-17 Charlotte Street,​ Fitzrovia, London, W1T 1RJ

This event is sponsored by HIT Training.


McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

There is a shortage of skilled chefs within in our industry at present and any organisation that truly believes in the value of training and development of bright future stars will enable themselves to be in a strong position for the years ahead. Investing in smart training and development is at the heart of what we do within WSH, so it has been refreshing to work alongside HIT within our Baxterstorey Chef Academy. 

Rik Razza - Head of Chef Development, BaxterStorey


Over 450 training staff operating from 30 offices countrywide



With a strong local focus, HIT Training offers coverage throughout the nation. Our skilled trainers and training consultants are based in every county of England.

You can apply for a training programme with HIT at any time whether for current staff or looking for new team members. Or if you just need someone to talk to, we’re always pleased to hear from you.

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