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We’re working hard to support you and your apprentices.

Posted on 11 May, 2020


At HIT Training, we understand that the COVID-19 outbreak will have had a huge impact on your day-to-day operations. We’re continuing to work hard to support you and your apprentices through these challenging times for our industry.

As you’ll have seen in our previous update, we’ve adapted our training delivery model to continue educating your apprentices and minimise the disruption to their learning as much as possible. Over the past few weeks, we’ve received fantastic feedback from both clients and learners about our new interactive online workshops and one-to-one online learning.

Supporting your talent

Many of our employer partners have found that by continuing their employees’ learning, their workforces are increasingly engaged and passionate about returning to work after lockdown.

We’ve kept our doors open to support you to do just that. If you’d like to enquire about enrolling staff onto apprenticeships or short online courses, please contact your local account manager or business consultant, alternatively you can email [email protected]

If you’re looking to recruit new apprentices ready for when your business reopens, our recruitment teams are still fully active. We’re working in partnership with a handful of experts to build a hospitality talent hub of young people looking to kick start their career in hospitality. Learn more about the Careers in Hospitality Talent Hub.

New courses for 2020!

Principles of Infection Control and Safe Working

To keep your customers and workforce safe throughout the COVID-19 outbreak, we’ve developed a new course: Principles of Infection Control and Safe Working.

This four-hour tutor-led webinar will provide your front-line employees with the working foundations to limit, control and prevent the spread of infection in the workplace.

To support your business as best we can, we’re offering each hospitality company one complimentary place on this new comprehensive training course.

Find out more and sign-up.

Level 4 Senior Culinary Chef Apprenticeship

Take your menu offerings to the next level with the new Level 4 Senior Culinary Chef Apprenticeship, teaching learners to develop new recipes, products and product lines.

Find out more and sign-up.

Digital resources

To further support you during these unprecedented times, we’ve been developing a suite of e-guides to help with certain areas of concern in the hospitality industry. These guides are completely free to download with new guides being launched regularly.


HospoLive is a live Facebook channel dedicated to connecting, upskilling & inspiring hospitality workers during coronavirus isolation. HIT Training is a supporting partner of the initiative which broadcasts yoga, fitness, wellness, training, interviews with inspirational hospitality figures, and live cooking segments every weekday.


If you need to contact us, we’re available between 8:30 am 5:30 pm, seven days a week, via 0800 093 5892, or email us at: [email protected]. Alternatively, you can get in touch with your local HIT contact direct.


It was great speaking to our account manager, Catherine, this afternoon and great to hear that HIT are being so supportive with our apprentices, I found the call very positive in a time of crisis, so thank you.

The Learner’s leaflet is great and being sent out to Apprentices and Line Managers following our communication last week providing a great follow up.

Jonathan Foot - Head of Apprenticeships, Compass Group

McMullen’s chose HIT as its sole external provider for Apprenticeships and vocational qualifications in early 2015 and since then we have found them a pleasure to work with.  Their expertise in this sector is superior and they have proven to be a professional and supportive partner who have a passion for learning and development, which matches our own organisation.

Amanda Walden – Training & Recruitment Manager, McMullen's

Encouraging our staff to improve their skills set and supporting them through apprenticeships and training programmes underlines our commitment to help them further develop their own careers. Offering the Level 4 Higher Apprenticeship also gives the Brend Group a point of difference which I’m convinced will help attract new members of staff in the future.

Andrew Mosedale - Group HR Manager, Brend Hotels

Our partnership with HIT has certainly made recruitment much easier in a very difficult labour market and gives us a point of difference in an increasingly competitive environment.  Kew Green has also benefited enormously from well trained, skilled and competent staff who contribute significantly to the ever improving and high levels of customer experience that our guests expect and deserve.

Andrew Tregenza - HR Business Partner, Kew Green Hotels

Apprenticeships allow us to give people a great opportunity to develop a career with us and learn a skill or trade that will accompany them throughout their career and life. We see progression to the Level 4 qualification as key to our strategy of providing development at all stages of an employee’s career with Harrison.

Alex Taylor - Training Manager, Harrison Catering Services

HIT Training has provided such an incredible support to us during lockdown, with regular webinar invitations, videocalls and engagement solutions. Our business focus shifted to learning and development and we managed to enrol 3 times more apprentices on training programmes than before!

Anastasia Talatzidou -L&D Manager, Gaucho


Over 450 training staff operating from 30 offices countrywide



With a strong local focus, HIT Training offers coverage throughout the nation. Our skilled trainers and training consultants are based in every county of England.

You can apply for a training programme with HIT at any time whether for current staff or looking for new team members. Or if you just need someone to talk to, we’re always pleased to hear from you.

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