Summary

Join forward-thinking managers in an engaging, hands-on learning environment where you’ll develop the skills to inspire high-performance teams and boost efficiency. Master essential management principles to drive operational success and explore key areas of operations management, from leadership to financial management and beyond. With flexible learning options - whether you prefer reading, listening, or watching - you can tailor your learning experience to suit your style.

This course takes a minimum of 18 months to complete.

What is Operations Manager Apprenticeship?

An operations manager is responsible for looking after projects, teams or departments. Often reporting to a senior manager or business owner, operations or department managers work across all sectors of industry and in all business sizes.

Also known as regional managers or division managers, operations managers are responsible for looking after teams, dealing with change, managing budgets, resources, developing talent and coaching or mentoring.

An operations manager’s responsibilities can include:

Setting KPIs and monitoring performance
Creating plans for sales and marketing
Managing budgets, making contingency plans
Motivating and leading multiple teams
Communicating effectively through every channel
Analysing data and producing reports
Nurturing talent within teams.

Entry

Employers will set their own entry requirements in order to start this apprenticeship.

Duration

18 months + EPA

Progression

On completion of the Operations Manager Level 5 apprenticeship, apprentices can register as full members with the Chartered Management Institute (CMI). After 3 years of management experience, this can progress to Chartered Manager status with the CMI.

Cost / Funding

Levy Payers - £9,000

Non Levy Payers - £540

Level

Level 5

Functional skills

If an apprentice is aged 16-18 and has not previously achieved the required level of English and maths, they will need to complete Functional Skills as part of their apprenticeship programme.

While Functional Skills are no longer mandatory for adult apprentices (19+), literacy and numeracy skills remain essential for success.

For those without prior English and Maths qualifications, we recommend level 2 maths and level 2 English to support career growth and workplace efficiency.

Our tailored support ensures these skills are seamlessly integrated into the apprenticeship journey, helping every apprentice develop these vital skills.