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Following the ‘Great Resignation’ of 2021 – when employees around the UK left their jobs in record numbers – new research from HIT Training has revealed that almost two-thirds (62.5%) of hospitality businesses say they’ve struggled to retain staff over the past two years.
Yet while almost 90% of hospitality firms believe that further training investment would help with recruitment and retention, 62.5% are put off by the risk that an employee would leave after completing their training.
The Pulling Power of Apprenticeships
Though managers are worried about post-training staff retention, 90% of hospitality employees said they would, in fact, be more likely to stay in a role if their employer invested in their training from the outset.
Three-quarters of all hospitality managers surveyed are concerned about the time it takes to upskill new members of staff at junior level in particular. This was due to factors such as the impact this would have on customer service and extra pressure on other members of the team.
Flexible Training Options
The study showed that most hospitality businesses are interested in flexible training options, with almost two-thirds of employers saying they would consider front-loaded training to help speed-up the process.
Almost 70% of employees in hospitality would be more willing to start an apprenticeship or training course if they could condense learning into a shorter period.
Unlock Skills and Potential
“While most hospitality businesses see the value in training when it comes to attracting and retaining staff, too many believe they don’t have the time to invest in this,” says Jill Whittaker, Managing Director of HIT Training. “But those continuing to struggle with staff shortages can’t afford not to.
“As well as playing a role in attracting and retaining valuable team members, apprenticeships have always been one of the best ways to unlock skills quickly and fast-track staff into positions where they can make a real impact.
“New flexible training models under consideration by the Government are set to make this process even quicker. For example, front-loaded training will be invaluable in helping apprentices to hit the ground running and operate efficiently for their employers from the very beginning.”
A New Toolkit, Made for Hospitality
To maximise the benefits businesses can reap from the flexible training options available, HIT Training has released a toolkit answering common questions businesses may have about apprenticeships. The Q&A toolkit is also full of advice for operators desperate to solve their staffing issues by creating more opportunities to upskill their workforce.
To download the toolkit, visit our resources page.
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