The broad purpose of the occupation is to work with a wide range of individuals and teams across organisations, to empower and engage with them to enhance their professional performance. Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions.

Coaching is a way of treating people, a way of thinking and a way of being which is seen as vital to supporting individuals and organisations in increasingly volatile and ever-changing environments.

Coaching professionals can work across industries or within sectors such as education and training. Their responsibilities vary but can include:

• Responsibility for the coaching relationship with the coaches.
• Quality assurance of their own practice, including maintaining continuing professional development, participating as a supervisee in coaching supervision, and using and/or establishing peer-to-peer support networks.
• Furthering the coaching culture.
• Working with a centralised learning and development or strategy team focussed on embedding coaching skills in workplace culture.
• Working with leaders to develop its diverse people to remove barriers that hinder success.
• Working with experienced expertise in middle management and connecting it to younger generations.

Employers will set their own entry requirements in order to start on this apprenticeship.

14 months + EPA

On completion, the coaching professional could progress to a full teaching role within an education and training provider organisation.

Levy payers - £5,000

Non-levy payers - £300

Level 5

Apprentices will need to pass maths and English Functional Skills level 2 during their apprenticeship.

The End Point Assessment (EPA) for the Operations or Department Manager Apprenticeship includes:

• Observations with questions and answers.
• Interview supported by a portfolio of evidence.
• Knowledge test.