Summary

This comprehensive programme provides the essential skills required for Hospitality Supervisors to support management teams and oversee a range of hospitality services.

This course takes a minimum of 12 months to complete.

What is Hospitality Supervisor Apprenticeship?

Whether the business is a bar, restaurant, cafe, conference centre, hotel, or contract catering service, team members in this role will be equipped with a core skill set that is adaptable to any setting.

Hospitality Supervisors will learn how to make critical decisions on the spot, analyse how team dynamics impact on performance and how to motivate a team.

The programme’s multi-functional approach ensures that supervisors possess the skills to ensure top-tier customer service and the smooth running of shifts regardless of the industry's demands.

Entry

Employers will set their own entry requirements in order to start this apprenticeship.

Duration

12 months + EPA

Progression

Progression from this apprenticeship could be into a Hospitality Management position.

Cost / Funding

Levy Payers £4,000

Non-Levy Payers £240

Level

Level 3

Functional skills

To complete the apprenticeship the apprentice must pass level 2 English and maths (or have the appropriate exemption certificate) before undertaking their end point assessment.

End assessment

The End Point Assessment (EPA) for the Hospitality Supervisor Apprenticeship includes:

Multiple choice test
Workplace observation
Business project.

Professional support

HIT Training assigns a designated Vocational Trainer to each apprentice. Alongside the apprentice they will agree on a personal learning and development plan, setting a timetable of learning activities in preparation for the End Point Assessment (EPA).

The HIT Vocational Trainer will meet with the apprentice regularly either online or face to face to complete and review assessments, provide further coaching where required and agree the next steps of learning.