Courses

Give your team the best chance to shine.

Our classroom-based short courses and workshops are tailored to the particular needs of hospitality employers and are carefully crafted to hone and develop the skills of both staff and managers. They also complement our apprenticeship programmes, giving learners the skills to mentor other apprentices and colleagues in their workplace.

Short Courses Academy Workshops Vocational Courses

If you’re looking for professional hospitality short courses, you’ve come to the right place. Top-performing staff mean employers are well placed to grow their business, by incorporating their new skills back into the workplace to ensure the learning lives on in your organisation.

Available courses

A Manager’s Guide

Manage and resolve conflict in the workplace

Accurate Minute Taking

Develop the skills to write agenda and take minutes

Advanced Food and Beverage

For supervisors and middle-management

Awareness of First Aid for Mental Health

Learn to identify suspected mental health conditions

Business Writing Skills

An opportunity to refine written communication skills

Change and Resilience

Learn to cope with organisational change

Coaching and Mentoring Skills

Manage individuals and teams

Coaching and Mentoring Skills

Develop management coaching skills

Communication Skills

Understand business communication techniques

Competency-Based Interviewing

Develop skills for recruitment and hiring

Customer Service

Improve customer service skills

Customer Service in the World of Now

Customer service for front line staff post COVID-19

Essentials of Food and Beverage

For supervisors and middle-management

Executive Coaching and Mentoring

Develop expertise in the fields of coaching and mentoring

First Aid for Mental Health

Learn to identify suspected mental health conditions and the effects of drugs and alcohol

Food Safety and Kitchen Hygiene

Highly practical food safety course

Management Development

Develop managerial skills

Managing Change and Building Resilience

Provides foundations to manage change and build resilience in the workplace.

Managing People

An opportunity to refine leadership and management skills

Managing Procurement

Learn to manage the procurement function within your business

Managing Yourself – Self-Awareness

An opportunity to refine leadership and management skills

Managing Yourself – Self-Regulation

An opportunity to refine leadership and management skills

On-Job Skills Training and Coaching

Learn to deliver practical skills training

Online Facilitator

Enhance your skills and knowledge of presenting and facilitating activities online

Reception and Front Office

Develop strong skills for customer-facing roles

Selling Skills

Improve selling skills

Supervising First Aid for Mental Health

Learn a wide range of mental health conditions and the support and help provided by healthcare professionals

The Assessment Centre's Role

Design and deliver assessment activities

The Principles of Infection Control and Safe Working

Learn to confidently follow infection prevention and control principles within the workforce.

Training and Delivery Skills

Learn to deliver off-job training to groups

Understanding Management

An opportunity to refine leadership and management skills

Using Your Brain to Beat Stress

Learn to manage your time and levels of stress

Interactive and practical workshops build on key and basic skills to give insightful and current technical product knowledge, enabling the learners to return to their place of work with refreshed confidence in their ability to better prepare, serve and promote the product or service in question — a key business benefit for each delegate’s employer.

Available courses

Bakery and Patisserie

Prepare and present delicious bakery and patisserie products

Beer and Cellar Quality

Deliver the best possible cellar-related experience

Bread and Dough

Prepare hundreds of sweet and savoury breads

Customer Service Excellence

Ensure your staff deliver the very best service to your guests

Game Workshop

Learn how game meat can add delicious depth to any savoury meal

Introduction to Barista Service

Improve your staff's skills in a fiercely competitive market

Offal Workshop

Create tasty new dishes and age-old favourites

Shellfish and Fish

Hone your skills with delicious and versatile ingredients from the ocean

Spirits and Cocktails

Thrive on the theatrical elements of preparing cocktails

Understanding and Serving Wine

Learn to considerably enhance any meal with a great wine choice

Vegetable Protein and Vegetables

Create tasty and exciting meat-free savoury dishes

HIT offers a range of vocationally specific diplomas, designed to ensure that your staff members excel in their job roles. Learners can achieve recognised industry qualifications that will instil within them the knowledge, confidence and skills required to deliver added value to your business.