Making 2022 The ‘Year of Retention’


With 2021 dubbed the year of ‘The Great Resignation’, as workers around the UK left their jobs in record numbers, it’s time to turn the tide and make 2022 the ‘Year of Retention’.

Here, Jill Whittaker, Managing Director at HIT Training looks at why investing in training is a good place to start when it comes to attracting and retaining talent.

Embracing new priorities

After the disruption to our working lives brought about by the Coronavirus pandemic, there have been lasting changes to how we look at work and what we expect from our jobs. Periods of significant stress have resulted in a cultural shift, as workers reflect on what work really means to them and how it fits into their life.

As a sector hit by crippling staff shortages, it’s more important than ever for hospitality managers to invest in their teams – retaining the talented individuals they have, while also offering clear career pathways that are attractive to people coming into their industry.

A big part of this is the provision of training, both for those new to the sector and to help existing employees to upskill and reskill. Not only will this investment go a long way to fostering job satisfaction and loyalty, it will also reap rewards in the greater efficiency created by improving the skills of your workforce.

Apprenticeships are one of the best ways for hospitality firms to provide continual learning for their teams, whether to progress existing staff or to quickly train new starters.

Tackling misconceptions

While there’s been a growing awareness of the opportunities offered through apprenticeships, a number of prevailing myths are potentially preventing both employers and individuals from considering them as an option.

For example, it’s often perceived that apprenticeships pay poorly and offer limited career opportunities, but that simply isn’t the case.

Similarly, you may think of apprenticeships primarily as an option for school leavers, but there’s no age limit. Apprenticeships are an ideal way for people at any stage in their working lives to reskill or to build on their existing skills – whether they’re new to hospitality or want to progress further in the sector.

From Level 2 (GCSE equivalent) to Levels 6 and 7 (bachelor or master’s degree equivalent), apprenticeships are available across all sectors and skills. And in my view, there’s no role an 18-year-old could take on in hospitality that a 50-year-old couldn’t do without the right training.

As more and more people of all ages – and with various levels of experience – are starting to see the opportunities available through apprenticeships, change is on the horizon. And with greater flexibility in how apprenticeships are delivered, hospitality firms will have more options in how they attract newcomers to the sector, as well as supporting their existing employees to grow and develop in their roles.

Get in contact with our friendly team today to find out more about how apprenticeships could benefit your business.


HIT Training Features for Fourth Time in The Sunday Times’ Top 100 Best Companies to Work for’

HIT Training Named in Times Top 100 Best Companies to Work for

Untapped competition: Meet the 2024 Rising Stars of Brewing

Jill makes Public Sector Catering’s ‘Most Influential’ list

Industry Collaboration Launches Talent Hub to Inspire and Retain Next Generation of Hospitality Professionals

Stepping Up – It’s Time to Earn your Stripes

HIT Retains One Third of Staff for Over 10 Years

HIT Training Ltd Celebrates Prestigious Gold Membership of The 5% Club for Second Year Running

New Graduate Apprenticeship Launched to Build Future Hospitality Leaders

Join us for a summer of learning at HIT Training!

How to Inspire Young People to Choose a Career in Hospitality

Championing Change in Functional Skills

HIT Training launches intelligent apprenticeship recruitment service for hospitality and retail, in partnership with urfuture

HIT supports new platform to promote pub and hospitality careers

Boost Your Mental Health Through Small Acts of Kindness

HIT Heroes Apprentice and Employer of The Year 2020 Announced

Hat-trick for HIT: Apprenticeship Provider of the Year three years running

Untapped – HIT Training’s Brewer Apprentice Competition

It’s Time to Take Unnecessary Food Waste off the Menu

How to Manage Stress: Stress Awareness Month 2021

Chopping Boards to Boardrooms: The Benefits of Apprenticeships at Any Career Stage

Jill Whittaker, Managing Director of HIT Training Ltd, Awarded OBE in the Queen’s Birthday Honours

HIT Training Ltd moves to employee ownership

HIT Untapped competition: Meet the 2026 Stars of Brewing

What employers need to know about new funding rules

Britain’s First Job Problem: Why Career Starter Sectors Matter

Gravetye Manor chef takes the top spot in Young National Chef of the Year

HIT Training Ltd Embarks on the Journey to Net Zero with Planet Mark Certification

Three Ways to Keep your Staff Motivated and Inspired During Lockdown 3.0

What we Can Learn from the Industry About Infection Control

Why we Need Apprenticeships to Build the Future

New National Chef of the Year is unveiled in front of industry elite

Developing an Apprenticeship Strategy

HIT’s exciting brewing competition is back for 2024

Employee-owned training group signals long-term commitment to UK skills with new name

The Importance of a Mentor for Apprentices

Rising stars of the UK culinary scene revealed for Young National Chef of the Year final

Sodexo Culinary Academy focuses on inspiring and elevating chefs at every level

The Future Hospitality Workforce: What Will it Look Like Following COVID-19?

The Opportunity Provider (TOP) ranked 28th in The Sunday Times Top 100 Apprenticeship Employers

Alex Angelogiannis wows judges to take top spot in National Chef of the Year competition

HIT Training Recognised at the Foodservice Cateys 2018

Two HIT Apprentices Make MasterChef Finals

Flexi-apprenticeships are the Answer to the Dwindling Hospitality Workforce

Budget Reflections: Key Impacts on Skills and Training

HIT Training and The Clink Charity announce new partnership to launch apprenticeships for serving prisoners

Sam Dixon takes the top spot in Young National Chef of the Year

Deliveroo Launches New Chef Apprenticeship Fund to Tackle Skills Shortage

HIT Heroes Award Winners 2023

A Listening Ear Makes All the Difference: World Suicide Prevention Day

Election priorities: Fixing the apprenticeship levy by Jill Whittaker OBE

‘The Super Six’ Unveiled

Hospitality Apprenticeships Week 2021 to Showcase Industry as #Morethanajob

HIT Training Ltd Wins Prestigious Apprenticeship Provider of the Year Award for the Second Consecutive Year

Rising stars named in prestigious Young National Chef of the Year semi-final line-up

Turn a first job into a future career with a foundation apprenticeship

What Are Flexible Apprenticeships?

Creating a Learn-it-All Culture

How to Minimise Kitchen Food Waste

Managing Stress Levels in the Midst of a Global Pandemic

Helping Neurodiverse Professionals Succeed in Hospitality

Free online assessment to help employers shape their workforce

HIT Training Ltd Receives Matrix Standard

The Power of Adding Plant-Based to your Menu

HIT partners with Hospitality Jobs UK to form new recruitment partnership

HIT Training Receives Matrix Accreditation

Sodexo partners with HIT to gift £250k of levy to support hospitality apprentices

HIT’s Executive Chair Jill Whittaker OBE wins award for ‘Outstanding Contribution to the Industry’

Access Global Opportunities for Your Apprentices

HIT Training Ltd Signs New Business Drive to Help The Nation Through COVID-19 Crisis

Apprentice Drew Dawson Crowned Winner of Toque D’or® 2019

The Newt in Somerset Unveils ‘Elevate’ – A Bespoke Hospitality Academy in partnership with HIT Training

HIT Training Ltd Earns Prestigious Gold Membership in The 5% Club

HIT Heroes Winners Unveiled in Celebration Event

Do Hospitality Careers Need a Rebrand?

Three Signs your Employees are Reaching Burnout – and How to Support Them

Time to Open up About Mental Health During COVID-19

HIT Training Ltd announces new Managing Director Mike Worley

New movement to tackle gender inequality in the kitchen

A Year of Achievement: HIT celebrates its first year under employee ownership.

HIT Training develops UK’s first Level 5 Hospitality Operations Manager Apprenticeship

Harness the Power of Plant Based: One Bite at a Time

Train your staff through hospitality apprenticeships

It’s official – our SEND pilot is now permanent!

Introducing the Executive Development Network (EDN)

Meet our six Salon Culinaire apprentices!

The Real Barrier to Exceptional Hospitality Isn’t What You Think

HIT Training Offers Chartered Management Degree Apprenticeship to Drive Business Improvement

It’s ‘Time to Talk’

HIT Heroes Award Winners Announced for 2021

Educate Your Team on the Mental Health Benefits of Food

Future-Proof Your Business and Save Big: National Insurance Savings for Employers of Apprentices Under 25

How to Solve Your Staffing Problems with Apprenticeships

HIT Training Ltd. Publishes White Paper on Apprenticeship Reforms and Workforce Development

HIT Training First to Launch New Qualification for Health and Social Care Sector

The Benefits of Learning at Work for your Business and Workforce

HIT Training Recognised at the TES FE Awards 2018

HIT Training Ltd scoops the award for Best Training Provider at the prestigious Apprenticeship Guide Awards

HIT Training Ltd Welcomes Government Reforms to Functional Skills and Shorter Apprenticeships

HIT celebrates new tri-nation partnership

Sign up to news, events and great resources