Level 5

| 18 months + EPA

Hospitality Operations Manager Apprenticeship

Drive exceptional guest experiences and build high-performing teams to exceed business goals

Summary

Join forward-thinking hospitality managers in an engaging, hands-on learning environment where you’ll develop the skills to inspire high performance teams and boost efficiency. Master essential management principles to drive operational success and explore key areas of operations management, from financial management to leadership, change management and beyond. With flexible learning options - whether you prefer reading, listening, or watching - you can tailor your learning experience to suit your style.

This course takes a minimum of 18 months to complete.

What is Hospitality Operations Manager Apprenticeship?

This programme is for leaders who are managing operations at department, site and multisite levels

Entry

Employers will set their own entry requirements in order to start on this apprenticeship, but typically requires five GCSEs at Grade C or higher.

Duration

18 months + EPA

Progression

On completion of the Hospitality Operations Manager Level 5 apprenticeship, apprentices can register as full members with the Chartered Management Institute (CMI). After 3 years of management experience, this can progress to Chartered Manager status with the CMI.

Cost / Funding

The cost of your apprenticeship is fully covered, with funding arranged through your employer.

Level

Level 5

Functional skills

Apprentices will need to pass maths and English Functional Skills level 2 during their apprenticeship.

End assessment

The End Point Assessment (EPA) for the Operations or Department Manager Apprenticeship includes:

  • Professional discussion, underpinned by a portfolio of evidence
  • Project proposal, presentation and questioning.

Professional support

Every apprentice is assigned a personal Vocational Trainer who will meet with the apprentice face-to-face and online throughout the programme.

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Hospitality Operations Manager Apprenticeship facesheet
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Looking for an exciting and rewarding career that offers on-the-job training, valuable skills, and a chance to earn while you learn?

Consider an apprenticeship!

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Hospitality Operations Manager Apprenticeship

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