Level 4

| 15 months + EPA

Retail Manager Apprenticeship

Cultivate business management and retail leadership skills


This apprenticeship is tailored for individuals in management-level retail roles. Apprentices focus on managing staff, optimising sales, and leading and developing a team to achieve business objectives. They also work on honing their communication skills and gaining a solid understanding of business and people management principles to support the business's vision.

This course takes a minimum of 15 months to complete.

What is Retail Manager Apprenticeship?

Retail managers are responsible for delivering sales targets and a positive experience to customers that will encourage repeat custom and loyalty to the brand / business. It is a diverse role that includes leading and developing a team to achieve business objectives and work with a wide range of people, requiring excellent communication skills. 

Maximising income and minimising wastage are essential to the job and therefore individuals must develop a sound understanding of business and people management principles to support the achievement of the vision and objectives of the business. 

Retail managers champion the way for personal development, training and continuous improvement, encouraging their team to develop their own skills and abilities to enhance business performance and productivity.


Employers will set their own entry requirements in order to start this apprenticeship, but typically requires five GCSEs at Grade C or higher.


15 months + EPA


Progression from this apprenticeship would be into a Retail Store Manager, Senior Retail Manager, or Area Manager position.

Cost / Funding

Levy Payers £5,000

Non-Levy Payers £300


Level 4

Functional skills

To complete the apprenticeship the apprentice must pass level 2 English and maths (or have the appropriate exemption certificate) before undertaking their end point assessment.

End assessment

The End Point Assessment (EPA) for the Retail Manager Apprenticeship includes:

  • Written Examination
  • Retail Business Project
  • Professional Discussion.

Professional support

HIT Training assigns a designated Vocational Trainer to each apprentice. Alongside the apprentice they will agree on a personal learning and development plan, setting a timetable of learning activities in preparation for the End Point Assessment (EPA).

The HIT Vocational Trainer will meet with the apprentice regularly either online or face to face to complete and review assessments, provide further coaching where required and agree the next steps of learning.

Download our factsheet

Retail Manager Apprenticeship facesheet
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Looking for an exciting and rewarding career that offers on-the-job training, valuable skills, and a chance to earn while you learn?

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People we work with

We take great pride in partnering with leading hospitality and retail brands, as well as independent businesses across the UK to support their employees' career pathways.

Retail Manager Apprenticeship



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