The Retail Team Leader Apprenticeship equips aspiring leaders with the skills, knowledge, and confidence to manage retail teams effectively, drive sales, and enhance the customer experience. Through a blend of hands-on training, expert-led workshops, and personalised coaching, apprentices will develop key competencies in leadership, communication, problem-solving, and operational management. The programme supports apprentices in leading with confidence in a fast-paced retail environment.

Employers will set their own entry requirements in order to start this apprenticeship.

14 months + EPA

Progression from this apprenticeship could be into a junior retail management position.

The cost of your apprenticeship is fully covered, with funding arranged through your employer.

Level 3

If an apprentice is aged 16-18 and has not previously achieved the required level of English and maths, they will need to complete Functional Skills as part of their apprenticeship programme.

While Functional Skills are no longer mandatory for adult apprentices (19+), literacy and numeracy skills remain essential for success.

For those without prior English and Maths qualifications, we recommend level 1 maths and level 1 English to support career growth and workplace efficiency.

Our tailored support ensures these skills are seamlessly integrated into the apprenticeship journey, helping every apprentice develop these vital skills.

The End Point Assessment (EPA) for the Retail Team Leader Apprenticeship includes:

• Observation with questions
• Interview underpinned by a portfolio.