Research Reveals a Positive Change in Perceptions of Hospitality Careers


New research from HIT Training reveals that three quarters (76%) of parents[1] and over half (55%) of teachers[2] believe jobs in hospitality offer a long-term career route that will help their children develop lifelong skills.

The study, released during National Apprenticeship Week, represents a positive change in perceptions of the industry that can be leveraged by employers to attract and retain talent.

Both parents and teachers also shared the opinion that the hospitality sector should be given a greater focus in schools. Some 86% of parents1 say food subjects should be on the curriculum and over a third (38%) of teachers2 believe that schools do not provide enough advice about jobs in hospitality to meet employment demand.

Overall, young people are more open to exploring careers in hospitality too. One in five teachers say they have experienced an increase in pupils asking for information about jobs in hospitality in recent years2.

Despite these positive perceptions of careers in the industry, there is still work to be done to convince over a third (35%) of parents who still believe hospitality careers have anti-social working hours and over a quarter (26%) who say it’s a ‘stop gap’ between school and university1.  

Jill Whittaker, Managing Director at HIT Training, says hospitality businesses should nurture these promising perceptions for the greater good of the industry: “We know there’s still a lack of understanding about what careers in this industry can offer in terms of progression, satisfaction and reward, which has resulted in a number of barriers preventing new talent entering the industry.

“However, there’s a huge opportunity for hospitality employers to maximise these encouraging perceptions from parents and teachers to attract and retain top talent and work towards closing the skills gap crippling the industry.

“Key ways employers in the sector can do this is by ensuring they’re making effective work experience opportunities available, forging stronger relationships with schools to offer first-hand hospitality experiences, and providing more sector specific information to schools and parents. The aim of these initiatives is to shine a spotlight on the industry and showcase the different roles and progression opportunities available.”

To help hospitality businesses maximise the recruitment and retention opportunities presented by changing perceptions of the industry, HIT Training has launched a report, Don’t Waste: The Future of Hospitality.

It offers in-depth research and insight into the current challenges faced by the sector, along with practical tips and advice from hospitality leaders on how businesses can attract the next generation and target different talent pools to future-proof the sector.

Commenting on the Don’t Waste: The Future of Hospitality report, Kate Nicholls, CEO of UK Hospitality, says: “Hospitality has struggled to fill gaps in recent years and the challenges are not going away. Too often we have an undeserved reputation problem which undermines recruitment even further.

“This report by HIT Training outlines the challenges and opportunities we face as a sector when it comes to securing our future. It gives insight into understanding the workforce, the younger generation’s perception of the sector and how you can attract them.”

For more information and to download a copy of the report, please visit:  www.hittraining.co.uk/Future_of_hospitality Survey of 1,000 parents conducted by 3GEM and HIT Training (July 2019)

Survey of 500 teachers conducted by OnePoll and HIT Training (November 2019).


Medals All Round for our Fired Up Four!

Rising stars named in prestigious Young National Chef of the Year semi-final line-up

UnTapped 2025 is here, and our Super Seven finalists are thirsty for success!

What is the Apprenticeship Levy?

Flexi-apprenticeships are the Answer to the Dwindling Hospitality Workforce

‘The Super Six’ Unveiled

HIT Training Ltd Wins Excellence in English and Maths Skills Development at the Apprenticeship and Training Awards

HIT Training Ltd strengthens its board with four new Directors

Turn a first job into a future career with a foundation apprenticeship

Apprentice Drew Dawson Crowned Winner of Toque D’or® 2019

Industry Collaboration Launches Talent Hub to Inspire and Retain Next Generation of Hospitality Professionals

Apprentices Make History After Completing the UK’s First Ever Brewer Apprenticeship

How to Overcome Misconceptions and Unleash Employee Potential

How to Offer a Degree Apprenticeship for Employers

HIT Heroes Award Winners 2022

Sodexo Culinary Academy focuses on inspiring and elevating chefs at every level

HIT Training Ltd announces new Managing Director Mike Worley

New Graduate Apprenticeship Launched to Build Future Hospitality Leaders

HIT Training Launches Suite of Training Courses and Workshops to Upskill Hospitality Teams

Three Ways to Keep your Staff Motivated and Inspired During Lockdown 3.0

HIT Celebrates Hospitality Day

HIT Heroes Apprentice and Employer of The Year 2020 Announced

We Are Now a Planet Mark Certified Business

Sodexo partners with HIT to gift £250k of levy to support hospitality apprentices

Rising stars of the UK culinary scene revealed for Young National Chef of the Year final

HIT Training Features for Fourth Time in The Sunday Times’ Top 100 Best Companies to Work for’

HIT Training and BII Collaborate on a Series of Ready to Reopen Webinars

How to Minimise Kitchen Food Waste

HIT Training welcomes Government’s Fully Funded Apprenticeship Initiative for Small Businesses

Untapped – HIT Training’s Brewer Apprentice Competition

Election priorities: Fixing the apprenticeship levy by Jill Whittaker OBE

HIT Training Recognised at the Foodservice Cateys 2018

Future-Proof Your Business and Save Big: National Insurance Savings for Employers of Apprentices Under 25

What Are Flexible Apprenticeships?

HIT Training Receives Matrix Accreditation

HIT Training Ltd Receives ‘Good’ Ofsted Rating for 14th Consecutive Year

How the ‘Mini-Budget’ Supports Employers, Training and Skills Development

HIT Training Recognised at the TES FE Awards 2018

HIT Training Ltd named “Learning Provider of the Year” at the 2025 Multicultural Apprenticeship Awards

New National Chef of the Year is unveiled in front of industry elite

A Listening Ear Makes All the Difference: World Suicide Prevention Day

Brewer Apprenticeship Graduation Event: Celebrating Brewing Talent and Achievement

What employers need to know about new funding rules

HIT Training Launches Free Workshops to Help Close the Chef Skills Gap in the Capital

Winners of Fired Up and Un-Tapped Apprentice Competitions 2023 announced

There is a New Star in the Hospitality Industry

HIT Training Named in Times Top 100 Best Companies to Work for

New movement to tackle gender inequality in the kitchen

Hospitality Apprentices Impress at HIT Masterchef Finals

Introducing the New Normal for HIT’s Apprenticeship Delivery

HIT Training Ltd Wins Prestigious Apprenticeship Provider of the Year Award for the Second Consecutive Year

Free online assessment to help employers shape their workforce

HIT Training Ltd Signs New Business Drive to Help The Nation Through COVID-19 Crisis

HIT Training Ltd Celebrates Prestigious Gold Membership of The 5% Club for Second Year Running

The Young National Chef of the Year Finalists Have Been Revealed

HIT Training Ltd moves to employee ownership

HIT Heroes Award Winners 2023

It’s Time to Take Unnecessary Food Waste off the Menu

Managing Stress Levels in the Midst of a Global Pandemic

HIT Training Ltd Welcomes Government Reforms to Functional Skills and Shorter Apprenticeships

The Importance of a Mentor for Apprentices

Time to Open up About Mental Health During COVID-19

HIT Training LTD Receives Royal Recognition for Outstanding Training Impact

Developing an Apprenticeship Strategy

Center Parcs Celebrates Apprentice Trailblazers

Jill Whittaker, Managing Director of HIT Training Ltd, Awarded OBE in the Queen’s Birthday Honours

It’s ‘Time to Talk’

Culture of Craft – The Rise of the Craft Apprenticeship

Mental Health Awareness Week – Dealing with Anxiety

Boost Your Mental Health Through Small Acts of Kindness

HIT Training Apprentice Becomes First to Achieve New Hospitality Supervisor Apprenticeship

HIT Retains One Third of Staff for Over 10 Years

Creating a Learn-it-All Culture

Hat-trick for HIT: Apprenticeship Provider of the Year three years running

Employee-owned training group signals long-term commitment to UK skills with new name

HIT Heroes Winners Unveiled in Celebration Event

HIT Training First to Launch New Qualification for Health and Social Care Sector

All Change – It’s Time to Reserve Your Apprenticeship Funding!

Flavour of Success at The Restaurant Show

The Benefits of Learning at Work for your Business and Workforce

HIT’s exciting brewing competition is back for 2024

Hospitality Apprenticeships Week 2021 to Showcase Industry as #Morethanajob

Hospitality Apprenticeship Showcase 2021 goes Online

What we Can Learn from the Industry About Infection Control

Jill Whittaker Takes Top Honour at the 2024 Multicultural Apprenticeship Awards

Three Signs your Employees are Reaching Burnout – and How to Support Them

HIT Training Wins Award for Championing Social Mobility Through Apprenticeships

Hospitality Employers Back Shorter Apprenticeships as HIT Launches New Working Group

Why we Need Apprenticeships to Build the Future

Helping Neurodiverse Professionals Succeed in Hospitality

Crunch Time: Over Half of Hospitality Businesses Risk Losing their Apprenticeship Levy Fund

HIT Launches New Fish Friers Apprenticeship

The Opportunity Provider (TOP) ranked 28th in The Sunday Times Top 100 Apprenticeship Employers

HIT Training Ltd scoops the award for Best Training Provider at the prestigious Apprenticeship Guide Awards

The Newt in Somerset Unveils ‘Elevate’ – A Bespoke Hospitality Academy in partnership with HIT Training

From First Job to Future Career

Women in beer are brewing up change

Untapped competition: Meet the 2024 Rising Stars of Brewing

Leading the Way: Long Awaited Production Chef Apprenticeship is Launched

Educate Your Team on the Mental Health Benefits of Food

Sign up to news, events and great resources